Use cases
Built for the way you actually sell and support
The same Messenger and Instagram automation, pointed at three jobs that pay for themselves.
For online stores
E-commerce
Recover carts, confirm orders, and answer product questions in the channel where shoppers already are. A comment-to-DM campaign on a product post turns engagement into a conversation, and recurring-notification opt-ins let you nudge subscribers about restocks and drops within Meta’s rules.
- Abandoned-cart reminders over Messenger
- Comment-to-DM product campaigns
- Order and shipping updates in chat
For support teams
Customer service
Deflect the repetitive questions with a bot that answers instantly, and route everything else to a human with full context. Customers get a faster reply, your team handles fewer tickets, and nobody waits in a queue for an answer the bot already knows.
- Instant answers to common questions
- Live-chat handoff with context
- After-hours coverage by the bot
For marketers and agencies
Lead generation
Qualify leads in the conversation instead of a form. Run click-to-Messenger ads into a flow that asks the right questions, tags the contact, and books a call, then report on cost per qualified lead per campaign. For agencies, the same playbook scales across client Pages.
- Click-to-Messenger ad funnels
- In-chat qualification and tagging
- Per-campaign cost and conversion reporting
Turn conversations into customers
Build your first Messenger flow in an afternoon: a welcome bot, an abandoned-cart nudge, or a comment-to-DM campaign. Talk to the team to see it on your own pages.